Privacy Policy
This policy explains what personal information Easy Life Laundry collects when you visit easylifelaundry.com or use our laundry and dry cleaning pickup service, how we use it, and the choices you have.
Privacy at a glance
- We only collect what we need to pick up, clean and deliver your laundry
- We never sell or rent your personal information
- We share details only with partners who help us deliver the service, or when the law requires it
- You can contact us at any time about your information
1Introduction
At Easy Life Laundry, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you visit our website https://easylifelaundry.com/ or use our services.
2Information we collect
We may collect personal information from you when you book a pickup, fill in a form on our website, place an order or contact us by WeChat, WhatsApp, phone or email. This may include, but is not limited to:
- Name
- Email address
- Phone number, WeChat ID or WhatsApp number
- Pickup and delivery address (including hotel or room number)
- Details of your order and any special requests
- Payment information when you pay for an order
3How we use your information
We use the information we collect for various purposes, including:
- Providing and maintaining our services, including arranging pickup and delivery
- Processing payments and orders
- Communicating with you about your orders and enquiries
- Improving our website and services
- Sending promotional materials and updates (only if you have opted in)
4Disclosure of your information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who help us run our operations (for example, payment processors and delivery services)
- Authorities, where needed to comply with legal obligations or to protect our rights
5Security of your information
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
6Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to read the privacy policies of any linked sites.
8Children’s privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9Changes to this privacy policy
We may update this Privacy Policy from time to time. We will post any changes on this page. Your continued use of the website after changes are posted means you accept the updated policy.
10Contact us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: contact@easylifelaundry.com
Phone / WeChat: +86 186 1684 3107
Post: No. 78 San Yuan Road, Putuo District, Shanghai, China
Thank you for choosing Easy Life Laundry. Your privacy is important to us.